Warranty (RMA)
Need Warranty or Support? We’re Here to Help!
Have questions about setting up or using your product? Our Tech Support Specialists are always happy to help you get the most out of your setup!
Warranty coverage and RMA procedures may vary depending on your region. To ensure a smooth and hassle-free process, please reach out to your local Tech Support Center for regional assistance. For detailed coverage, duration, and conditions, please refer to our full warranty Terms & Policy.
North America
Tech Support Center & RMA
Monday to Friday
08:00 a.m. – 5:00 pm. (MST)
(except public holidays)
Email: [email protected]
Phone: +1 877-420-9876
Europe
Tech Support Center & RMA
Monday to Friday
09:00 a.m. – 5:00 pm. (CET)
(except public holidays)
Email: [email protected]
WhatsApp: +39 331-807-7540
Support is currently available in English, German, Spanish, Italian, and Dutch.
Thailand
Tech Support Center & RMA
Monday to Friday
09:00 a.m. – 6:00 pm. (ICT)
(except public holidays)
Email: [email protected]
Phone: +66 95 918 6668
Others
Global Tech Support
Monday to Friday
08:00 a.m. – 5:00 pm. (MST)
(except public holidays)
Email: [email protected]
Phone: +1 877-420-9876
Quick Self-Check & Troubleshooting
You can also visit our TrolMaster Help Center to explore helpful guides and FAQs
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