Support
Expert Technical Support, Always Here to Help.
Whether you have questions about setting up your equipment, configuring devices, or navigating daily operations, our Tech Support Specialists are always ready to help you get the most out of your setup.
Certified Installer
If you are looking for installation support, we have certified installers near you.
Contact
Hong Kong
HK Headquarter
Trolmaster Agro Instruments Co Ltd.
Room 02-03, 25/F, TWO PORTSIDE, 9 Pat Tat Street, San Po Kong, Kowloon, Hong Kong
Email: [email protected]
USA Main Distributor
ThinkGrow Agricultural Technology, Inc.
7991 Folsom Blvd Sacramento, CA, 95826
Tel: +1 279-300-4980
Email: [email protected]
Thailand
Thailand Headquarter
Metropolis Samrong Building (3rd Floor, Rooms 331-332)
954/1724 Moo 9, Sukhumvit Rd, Thepharak, Mueang Samut Prakan, Samut Prakan 10270, Thailand
Tel: +66 959-186-668
Email: [email protected]
U.S. Distributor
HYDROFARM
1510 Main St, Shoemakersville, PA 19555
Tel: +1(800)634-9990
Email: [email protected]
Canada Sales
Green Planet Wholesale Ltd.
15374 103A Ave., Surrey, BC, Canada V3R7A2
Tel: (604) 580-1287
Email: [email protected]
Uruguay Distributor
Antera Garden Supplies
Tel: +598 99 140 470
Camino Los Aromos, Barros Blancos,
Departamento de Canelones, Uruguay
Email: [email protected]
Australia Sales
Dome Garden Supplies (AU)
Add: 12 Pinnacle Rd, Altona North VIC 3025
Tel: +61 3 9282 1988
Email: [email protected]
South Africa Sales
Hydrobiz
Add: 26 Losack Ave Epping 2 Cape Town
Tel: +27 (21) 534 1115
Email: [email protected]
Brazil Sales
Seyva Tech
Add: Rua Húngara, 343, Vila Ipojuca
São Paulo/SP – CEP 05055-010
Tel: +55 11 2308 2770
Email: [email protected]
Hong Kong & Macau Sales
Green Environmental Control Company Ltd
Add: Room 907, Wing Hing Industrial
Building, 14 Hing Yip Street, Kwun Tong
Tel: +852 6484 7770
Email: [email protected]
Tech Support
For RMA requests and inquiries, please contact our Tech Support center.
Tech Support: 877-420-9876
Email: [email protected]
Europe Tech Support
For RMA requests and inquiries, please contact our Tech Support center.
Email: [email protected]
TrolMaster Help Centre & FAQ
Certified Installer Program
TrolMaster products are designed to be user-friendly and easy to install, but we know a little extra support can make all the difference. Our flexible range of services lets you handle as much—or as little—of the installation as you prefer to bring your dream grow room to life. Speak with a TrolMaster specialist at your local retail store or contact a certified installer to learn more.
Note: TrolMaster installation services are performed by independent third-party providers. TrolMaster is not liable for work performed by local installers. However, we work closely with our installer network to resolve any warranty or manufacturing defect issues. TrolMaster disclaims all liability, claims, or damages arising from or related to installation services performed by third-party installers.
What’s on your mind?
Find helpful resources and detailed information to guide you through every step.
